What is the return policy?

Please refer to the grid below for details on our return policy:

Print/Physical Item Return Policy

Online Product Return Policy

Return period

Items must be returned within 30 days of the invoice/purchase date.

Eligibility

Items must be unused, in their original packaging, and in the same condition as when received.

A receipt or proof of purchase is also required.

Refunds

ServSafe does not credit for shipping costs and handling charges. The refund will be issued to the same payment method, used for the purchase less the original shipping costs and handling charges.

Eligibility/Refunds

Online products, such as courses and exams, are final and nonrefundable.

Our refund policy is available on ServSafe.com, product description pages or in the Terms of Sale page during checkout.