How do I arrange an exam accommodation for my ProctorU exam?

To receive accommodations for your proctored exam, register with your institution's exam administrator or Academic Department of Disabilities. They will provide a form to disclose your accommodation request.

Your instructor or administrator must submit an accommodation request to ProctorU, including your:

  • Full name

  • ProctorU email address

  • Accommodation details (e.g., extra time, bathroom breaks, screen reader, assistance)

  • Exam(s) covered by accommodations

Please have your instructor/administrator complete the Request for Exam Accommodation form and send it to servicecenter@restaurant.org. Please also create a Proctor U profile so that the exam accommodation can be entered into your profile.

This needs to be done prior to exam day. If ProctorU does not have a record of your accommodations, it will delay your start process and may require rescheduling if we cannot confirm the accommodation with your instructor or exam administrator.

Accommodations for multiple exams: If accommodations apply to multiple exams, one email is sufficient. Submit this information before the exam to avoid delays or rescheduling.